Terms of Service

Last Update: Aug 21st, 2023

Welcome to the CI Academy!

The CI Academy is an online learning platform having a website located at www.creativeintell.com/academy (the “Site”), offering industry-specific educational content and courses (collectively, the “Service”), which is provided by Creative Intell, Inc., a New York corporation (“CI,” “we,” “us,” “our(s)”). Each individual course offered as part of the Service is referred to herein as a “Course”. These Terms of Service (“Terms of Service” or “Terms”) set forth the legally binding terms and conditions that govern access to (and the use of) the Service by its users (“User(s),” “you,” “your(s)”). Users include professionals, students, and anyone else who accesses or uses the Service.    By accessing and using the Service, or clicking a button marked “Enroll Now” or checking a box marked “I Agree” or something similar, you agree you have read, understand and will be bound by these Terms and any other terms, conditions and agreements which reference, or are referenced in, these Terms, including, without limitation, the CI  Privacy Policy.

THIS IS A LEGAL CONTRACT.  PLEASE READ THESE TERMS CAREFULLY.  BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS, AS WELL AS ANY AND ALL OTHER AGREEMENTS EXPRESSLY INCORPORATED BY REFERENCE (INCLUDING OUR  PRIVACY POLICY), AND ANY ALL POLICIES OR LEGAL NOTICES WE PUBLISH OR PROVIDE REGARDING THE SERVICE. THESE TERMS REQUIRE THE USE OF BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE ALL DISPUTES ARISING UNDER THEM, RATHER THAN JURY TRIALS OR CLASS ACTIONS. THE SERVICE IS NOT AVAILABLE WHERE PROHIBITED OR LIMITED BY APPLICABLE LAWS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.

1. Eligibility

IF YOU ARE A PARENT OR LEGAL GUARDIAN OF A MINOR CHILD AND YOU PROVIDE YOUR PAYMENT METHOD THAT YOUR CHILD USER USES TO REGISTER WITH AND ACCESS THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE IN RESPECT OF YOUR CHILD’S USE OF THE SERVICE. The Service is not available to any persons under the age of 13.  By accessing or using the Service, you represent and warrant that: (i) you are 13 years of age or older and otherwise have capacity to contract; (ii) and that your registration and use of the Service complies with any and all applicable laws and regulations. The Service is not available to any Users previously removed from the Service by CI. The Service is controlled and offered by CI from the United States. CI makes no representations that the Service is appropriate or available for use in other locations.

2. Creating an Account

A User must register for an account in order to use the Service (an “Account”). Each Account will be associated with only one User device at a time. To access the Service and set up an Account, you may be asked to provide certain registration details or other information. You represent and warrant that: (a) all required registration information you submit is correct, current, and complete; (b) you will maintain the accuracy of such information; (c) your use of the Service does not violate any applicable laws or regulations; and (d) all of your communications with other Users will be in good faith and truthful. By connecting to the Service with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service. A User may be asked to provide a password in connection with use of the Account.  A User is solely responsible for maintaining the confidentiality of such User’s Account and password, and agrees to accept responsibility for all activities that occur under such Account or password.  If a User believes that their Account is no longer secure (e.g., in the event of loss, theft or unauthorized disclosure or use of account ID or password), then a User agrees to immediately notify CI.  A User may be liable for the losses incurred by CI or others due to any unauthorized use of a User’s Account. You agree that all information you provide to register for an Account, through the Service or otherwise, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

3. Enrollment and Subscription Plans

You will need to create an Account or log into an existing Account prior to enrolling in: (a) in a single Course, including any free-trial Courses; or (b) any subscription plan (each, a “Subscription”) to access CI Academy Courses. Upon creating your Account, you will enter your payment information, and will need to save a “Payment Method” (defined below in “Payments”) to your Account. Each single Course and Subscription has associated fees (“Fees”), which will be paid using your Payment Method, and such Fees will be fully earned upon payment. Subject to your payment of the applicable Fees and the terms set forth herein, you may enroll in one of the following:

Single Course. From time to time, CI may offer a limited one-time single course enrollment. You may enroll in Courses offered on our Service by following the enrollment process specifics for each Course. By enrolling in a Course, you agree to comply with any additional Course-specific terms and conditions. Upon enrollment in a Course, you will be granted access to the Course-specific “CI Academy Content” (as defined below in these Terms) for the duration specified for that Course. Access to additional CI Academy Content will be locked unless additional Courses or Subscriptions are purchased. 

Monthly Pass (Annual Commitment). The monthly Subscription plan provides unlimited access to available CI Academy Courses and content. You agree to comply with any additional Course-specific terms and conditions applicable to this Subscription. This Subscription automatically renews each month, and your Account will be charged on the anniversary of your subscription each month.  Renewal of the Monthly Pass (Annual Commitment) is required for ongoing access to our Service for subsequent annual periods.

Annual Pass. The annual pass provides unlimited access to available CI Academy Course and content for the full calendar year. You agree to comply with any additional Course-specific terms and conditions applicable to this Subscription. Full annual payment for this Subscription will be charged at the time of enrollment. Renewal of the Annual Pass is required for ongoing access to our Service for subsequent annual periods.All specific Fees for each Subscription and single Course enrollment are indicated on the Site. Once your payment is confirmed, go to your CI Academy dashboard where you can access all available Courses for your Subscription. You may also receive an invitation to the CI discord community, if and when that feature becomes available on the Service. 

4. Payments.

  1. Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time and which may include payment through your Account by a third party. All fees are payable in U.S. Dollars.  The User hereby authorizes CI to bill the User’s Payment Method upon confirmation of a purchase, and the User further agrees to pay any charges so incurred.  The User shall be responsible for all taxes associated with the Service other than U.S. taxes based on CI’s net income.  If a User disputes any charges, the User must let CI know within sixty (60) days after the date that CI charges the User, otherwise, such User hereby waives any and all such claims.
  2. Payments for the Service are processed using one of our third-party payment service provider(s) (each, a “Payment Service Provider”). By using our Service, you agree to be bound by each Payment Service Provider’s service agreement, a copy of which will be provided to you following your written request therefor. CI does not view or store your full credit or debit card information.  For all purchases, our Payment Service Providers will collect your Payment Method details and charge your Payment Method in connection with a confirmation notice, the Terms set forth herein or on our Site at time of enrollment on our Service.
  3. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your Account, we may suspend your access to the Service until we have successfully charged a valid Payment Method. For some Payment Methods, your issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Check with your Payment Method issuer for details.
  4. You represent and warrant that (i) the Account, order, and Payment Method information you supply to us or our Payment Service Providers, as applicable, is true, correct and complete, (ii) you are duly authorized to use such Payment Method for the purchase, (iii) charges incurred by you will be honored by your Payment Method, (iv) you will pay all charges incurred by you at the posted prices, including all applicable taxes, if any, (v) you will not transfer the Service or password to anyone else, and (vi) you will report to us any unauthorized or prohibited access or use of the Service through your Account.
  5. If any of your Account, order, or Payment Method information changes, you agree to promptly update this information, so that we or our Payment Service Providers may complete your transactions and contact you as needed.  We are not liable for any unauthorized use of your Payment Method by a third party in connection with your use of the Site or the Service.  We may participate in account update services offered by some banks. If your bank participates in account updater services, these services will automatically update your card number or expiration date in our system or the system of the Payment Service Provider(s) when it changes. If you do not want to have your cards automatically updated, you can opt out of these services by contacting your issuing bank.
  6. From time to time, we may offer discounts, coupons, and/or other special offers for specific Courses and Subscriptions which may be applied upon enrollment. Similarly, we may from time-to-time offer complimentary content not otherwise available on the Site or Service.
  7. We may add new services and/or content for additional fees and charges, and add or amend fees and charges for existing services, from time to time and at any time in our sole discretion; provided, however, that if we have offered a term and fees for your use of our Service, we agree that the applicable fees will remain in force for the then-current term of your enrollment.

5. Cancellations; Refunds. 

Cancellation and/or refund options and instructions are made available through your Account, subject to the following cancellation policies:

6. Accuracy and Completeness of Information.

CI is not responsible for any harm or damage that may occur if information made available on or through the Service by CI or by any Users or any other person or entity (including certain information or other content from third parties), is not accurate, reliable, effective, complete, or current, and except in connection with CI’s “30 Day Guarantee,” we make no endorsement, representation, warranty, or guarantee of any kind about any such content, information, services, communications, or recommendations.  WE DO NOT REPRESENT, WARRANT, OR GUARANTEE THAT ANY SERVICE PROVIDER, USER OR OTHER PERSON OR ENTITY CONTRIBUTING TO THE CI SERVICE IS PRESENTING ACCURATE OR COMPLETE INFORMATION THROUGH THE CI SERVICE OR OTHERWISE.

7. User Rights and Restrictions.

8. Community Guidelines.

CI Academy Users agree that there are risks when dealing with other Users, and CI is not liable for these risks.  In addition, you agree not to use the Service to:

9. Privacy.

We respect your privacy and are committed to protecting it. Our Privacy Policy governs the processing of all personal information collected from you in connection with your use of the Service. Please carefully review ourPrivacy Policy to learn about how we collect and use your personal information before accessing the Service. We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use the Service.  If you believe that we might have any personal information from or about a child under 13, please contact us at [email protected].

10. Security.

CI cares about the integrity and security of your personal information.  However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes.  You acknowledge that you provide your personal information at your own risk.

11. Communication Between CI and Users.

You expressly consent and agree that CI may contact you using written, electronic, or verbal means, including by manual dialing, emails, leaving prerecorded/artificial voice messages or using an automatic telephone dialing system to call or text your mobile/cellular telephone number, as necessary to complete transactions requested by you, communicate with you about payments due from you, and to service your Account and as the law allows, even if those phone numbers are registered by you on any federal or state Do-Not-Call/Do-Not-email registry. We may offer you the chance to enroll to receive recurring SMS/text messages from CI about account-related news and alerts. In such event, by enrolling in CI’s SMS/text messaging service, you agree to receive text messages from CI to your mobile phone number provided, and you certify that your mobile number provided is true and accurate and that you are authorized to enroll the designated mobile number to receive such texts. You acknowledge and agree that the texts may be sent using an automatic telephone dialing system and that standard message and data rates apply. Consent is not required as a condition of purchase. CI is not responsible for any delays upon sending or receiving text messages. To unsubscribe from text messages at any time, reply STOP, STOPP, STOPALL, UNSUBSCRIBE, END or QUIT to any text message you receive from CI. You consent that following such a request to unsubscribe, you may receive one final text message from CI confirming your request. For help, contact us at [email protected].

12. User Responsibilities.

You acknowledge and agree that you are solely responsible for: (a) making all arrangements necessary to access and use the Service, including, as applicable, ensuring your computer and/or supported mobile device includes adequate software or internet connectivity; (b) any and all costs, including but not limited to, internet or mobile data costs, you may incur while accessing and using the Service; (c) any costs or liabilities arising from, associated with, or relating to your use of the Service; and (d) ensuring that your use of the Service does not violate any third-party trademarks or other intellectual property; and (e) the form and content you submit to the Service and all information included in your Account (which information and content shall be true and accurate at the time of such submission).

13. Intellectual Property.

Except for your User Submissions (defined below), the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Submissions belonging to other Users (the “CI Academy Content”), and all Intellectual Property Rights (defined below) related thereto, are the exclusive property of CI or its licensors (including other Users who post User Submissions to the Service).  Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any CI Academy Content.  Use of the CI Academy Content for any purpose not expressly permitted by these Terms is strictly prohibited. For the purposes of these Terms, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

14. Term; Termination; Modifications; Suspension; Discontinuation.

These Terms will be effective on the first day that you access and/or use the Service and will remain in full force and effect so long as you continue to access and/or use the Service, unless terminated as set forth in this Section.  CI may terminate your license hereunder at any time, without notice, in its sole discretion, for your failure to abide by these Terms, any other agreements expressly incorporated by reference (including our Privacy Policy), or any and all other policies or legal notices we publish by regarding the Service.  Any provision of this Agreement that contemplates or governs performance or observance subsequent to termination or expiration of this Agreement will survive the expiration or termination of this Agreement for any reason and remain in effect until fulfilled and apply to respective successors and permitted assigns.  CI reserves the right, at any time, to modify, suspend, or discontinue the Service, or any part thereof, in its sole discretion with or without notice to you.  You agree that CI will not be liable to you or to any third party for any termination, modification, suspension, or discontinuance of the Service, or any part thereof.

15. User Submissions.

Some areas of the Service may allow Users to submit, post, display, provide, or otherwise make available content such as profile information, videos, images, music, comments, questions, and other content or information (any such materials a User submits, posts, displays, provides, or otherwise makes available on the Service is referred to as “User Submissions”).

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, WE CLAIM NO OWNERSHIP RIGHTS OVER USER SUBMISSIONS CREATED BY YOU.  THE USER SUBMISSIONS YOU CREATE REMAINS YOURS.  However, you understand that certain portions of the Service may allow other Users to view, edit, share, and/or otherwise interact with your User Submissions.  By providing or sharing User Submissions through the Service, you agree to allow others to view, edit, share, and/or interact with your User Submissions in accordance with your settings and these Terms.  CI has the right (but not the obligation) in its sole discretion to remove any User Submissions that is shared via the Service.

By submitting, posting, displaying, providing, or otherwise making available any User Submissions on or through the Service, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to CI a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Submissions and your name, voice, and/or likeness as contained in your User Submissions, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service and CI’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels.  You also hereby grant each User of the Service a non-exclusive license to access your User Submissions through the Service, and to use, reproduce, distribute, display and perform such User Submissions as permitted through the functionality of the Service and under these Terms.

In connection with your User Submissions, you affirm, represent, and warrant the following:

CI takes no responsibility and assumes no liability for any User Submissions that you or any other User or third-party posts, sends, or otherwise makes available over the Service.  You shall be solely responsible for your User Submissions and the consequences of posting, publishing it, sharing it, or otherwise making it available on the Service, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Submissions.  You understand and agree that you may be exposed to User Submissions that are inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose, and you agree that CI shall not be liable for any damages you allege to incur resulting from, or relating to, any User Submissions.

16. Copyright Policy.

Since we respect artist and content owner rights, it is CI’s policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 (“DMCA”).

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please notify CI’s copyright agent as set forth in the DMCA. For your complaint to be valid under the DMCA, you must provide the following information in writing:

The above information must be submitted to the following DMCA Agent:

Attn: DMCA Notice
Creative Intell, Inc.
2 Park Avenue, 20th Floor
New York, NY 10105
Email: [email protected]
UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY AND CIVIL PENALTIES, INCLUDING MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS’ FEES. Please note that this procedure is exclusively for notifying CI and its affiliates that your copyrighted material has been infringed. The preceding requirements are intended to comply with CI’s rights and obligations under the DMCA, including 17 U.S.C. §512(c), but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws. In accordance with the DMCA and other applicable law, CI has adopted a policy of terminating, in appropriate circumstances, Users who are deemed to be repeat infringers. CI may also at its sole discretion limit access to the Service and/or terminate the User Accounts of any Users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. 

17. Changes to the Terms of Service.

CI may update these Terms from time to time.  When we do, we will revise the “last updated” date at the top of these Terms.  CI is not responsible for notifying you of changes to these Terms.  You are responsible for checking these Terms, including our Privacy Policy and all other documents incorporated by reference, for updates periodically.  For changes to these Terms that we deem to be material, we will endeavor to place a prominent notice on the home page of the Service regarding such changes.  If at any time you do not agree to these Terms, please do not access or use the Service. We may also change other terms or conditions applicable to a specific Course and/or Subscription from time to time. Any new or renewed Subscriptions will be subject to the terms of service active at that time and displayed when you login to your Account. If you disagree with the changes to your current Subscription or Course terms of service, you may cancel your Subscription and/or transaction in accordance with the terms set forth herein.

18. Disclaimer; No Warranty.

The Service is provided on an “as is” and “as available” basis.  Use of the Service is at your own risk.  To the maximum extent permitted by applicable law, on only excepting CI’s “30-Day Guarantee,” the Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from CI or through the Service will create any warranty not expressly stated herein.  Without limiting the foregoing, CI, its affiliates and its licensors do not warrant that: (a) the CI Academy Content or Service is accurate, reliable or correct (except as may be otherwise guaranteed in CI’s “30-Day Guarantee”); (b) the CI Academy Content or the Service will meet your requirements; (c) the CI Academy Content or Service will be available at any particular time or location, uninterrupted or secure; or that (d) any defects or errors will be corrected; or that the Service is free of viruses or other harmful components.  Any content downloaded or otherwise obtained through the use of the Service is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the Service. If the Service provides professional information for informational purposes only and should not be construed as professional advice, nor as having established any professional-client relationship. Further, CI does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and CI will not be a party to or in any way monitor any transaction between you and third-party providers of products or services. Federal law, some states, provinces, and other jurisdictions do not allow the exclusion and limitations of certain implied warranties, so the above exclusions may not apply to you.  These Terms gives you specific legal rights, and you may also have other rights which vary from state to state.  The disclaimers and exclusions under these Terms will not apply to the extent prohibited by applicable law.

19. Limitation of Liability.

To the maximum extent permitted by applicable law, in no event shall CI, its affiliates, agents, directors, employees, suppliers or licensors be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service.  Under no circumstances will CI be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or your account or the information contained therein.

To the maximum extent permitted by applicable law, CI assumes no liability or responsibility for any (a) errors, mistakes, or inaccuracies of content (except as may be expressly provided by CI’s “30-Day Guarantee” on the Service); (b) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; (c) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the Service; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or (f) User Content or the defamatory, offensive, or illegal conduct of any third party.  In no event shall CI, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount you paid to CI hereunder or One Hundred U.S. Dollars ($100.00 USD), whichever is greater. This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if CI has been advised of the possibility of such damage. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.  These Terms gives you specific legal rights, and you may also have other rights which vary from state to state.  The disclaimers, exclusions, and limitations of liability under these Terms will not apply to the extent prohibited by applicable law.

20. Indemnification.

You agree to defend, indemnify and hold harmless CI and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (a) your use of and access to the Service, including any data or content transmitted or received by you and any interaction among Users; (b) your violation of any term of these Terms, including without limitation your breach of any of the representations and warranties above; (c) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights; (d) your violation of any applicable law, rule or regulation; or (e) any content that is submitted via your Account, including without limitation, misleading, false, or inaccurate information; (vi) your willful misconduct; or (vii) any other party’s access and use of the Service with your unique username, password or other appropriate security code.

21. Governing Law, Arbitration, and Class Action/Jury Trial Waiver.

22. Miscellaneous.